Central Student Computing Laboratories

IHS manages and supports QUT’s on-campus student computing facilities. Each campus has a range of facilities with at least one 24 hour computing laboratory on Gardens Point, Kelvin Grove, and Carseldine Campuses.

The computers in the central labs have general software for student use, but some labs may also have more faculty specific software.

Faculties can request specific software to be installed. Lab software requests are best submitted at the end of each semester before final exams. The software request deadline is usually 4 weeks before the start of each semester.

International students, New students, Postgraduate students, Research students, Undergraduate students

IT Helpdesks, Integrated Help Services

The availability of computing laboratories and IT Helpdesk services varies depending on the facility and the time of year. For more information visit the IT Helpdesk website.

Service hours are available on the IT Helpdesk Website.

There is no charge to use student computing laboratories, although requests for faculty-specific software may attract a charge.

A charge of $85 an hour (minimum of 14.5 hours) is applied to install additional software to lab images after the software request deadline.

For software requests email centrallabs@qut.edu.au

For specific enquiries relating to lab images phone (07) 3138 3555.

For all other queries not related to software or images please contact the IT Helpdesk: phone(07) 3138 4000 or email ithelpdesk@qut.edu.au

The availability of service and the speed of response times can vary during busy times.